F.A.Q
SHIPPING AND DELIVERY
What shipping options are offered by Atelier Cleya?
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What are the costs and delivery times?
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If I missed the delivery of my package, can I schedule a new one?
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What should I do if I received the wrong product ?
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What should I do if I have not received my order from Atelier Cleya?
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RETURN AND REFUND
What is the return policy of Atelier Cleya?
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How do I return my Atelier Cleya order with SHYFT?
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How many days do I have to return my Atelier Cleya order?
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When will I receive my refund after I return my order?
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FAQ
What emails will I receive about my order?
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Can I pre-order or reserve a product?
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When will the amount be charged?
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Will I receive a copy of my invoice?
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Where is my Atelier Cleya order located?(add a link to SHYFT)
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How long will it take for my Atelier Cleya order to be delivered?
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How can I make changes to an order I have already placed?Can I cancel my Atelier Cleya order?
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What payment options can I use to pay for my Atelier Cleya orders?
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PRODUCTS
What warranty applies to my products?
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Where can I see upcoming product releases?
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Where can I make a compliment or complaint?
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COMPANY
Where can I find information about Atelier Cleya?
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Still haven’t found an answer? Here is how to contact us:
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